CLB Training & Developement
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Microsoft Excel Intermediate
This course shows you how to work more efficiently with workbooks and worksheets.
Exceptional Customer Service
The image and reputation of your organisation largely depends upon the abilities and desires of your people to maintain high standards.
Developing High Performance Teams
This one-day team-building course explores the difference between teams and work groups.
Dealing with Difficult Customers
Difficult customers and difficult clients typically represent just a fraction of the customers we see each day.
Time Management
In today's highly competitive business environment, working additional hours doesn't guarantee success.
Healthy Thinking
This course will provide you with the tools to make positive changes to your life in a fun & relaxed environment.
Leadership & Influence
This course will teach you how to be an effective leader and manager of the new generation.
Negotiation Skills
Negotiation is one skill everybody needs in order to get what they want.
Certificate IV in Business Administration
Learn a suite of Microsoft Office Programs along with much more.
Certificate IV in Frontline Management
Promote innovation and effective workplace relationships, along with team effectiveness, while maintaining a safe workplace environment.
Certificate III in Transport & Logistics
This course is designed to help boost productivity & improve work practices & safety for people who work in warehousing.
Certificate IV in Retail Management
Ideal for retail managers looking to hone their skills in inventory control, recruitment and time management and develop their client relationships.
Certificate III in Hospitality (Food & Beverage)
For those who wish to work in hospitality in either a bar, restaurant or café or are looking to enhance their current skills.
Certificate III in Wholesale
Sell products and services to business customers and maintain business to business relationships while securing new sales.
Certificate IV in Customer Contact
Telemarketing is one of the fastest growing and most effective marketing, sales and service tools used by businesses today.
Certificate III in Process Manufacturing
This qualification provides a range of competencies for people who want to develop skills & improve productivity in the manufacturing sector.
Diploma of Management
This course is designed to strengthen the performance of managers by teaching a range of essential management skills.
Diploma of Business Administration
High level Business Administration is at the core of every successful business.
Diploma of Children’s Services (Early Childhood Education and Care)
This diploma is the highest qualification required at director or service manager level for child care.
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Certificate IV in Business Administration
Time Management, Complex Business Writing, Addressing Customer Needs
Diploma of Management
This course is designed to strengthen the performance of managers by teaching a range of essential management skills.
Diploma of Business Administration
High level Business Administration is at the core of every successful business.
Certificate IV in Frontline Management
Promote innovation and effective workplace relationships, along with team effectiveness, while maintaining a safe workplace environment.
Certificate IV in Customer Contact
Telemarketing is one of the fastest growing and most effective marketing, sales and service tools used by businesses today.
Certificate IV Business Sales
This course teaches how to present a sales solution, identify sales prospects, address customer needs & close the sale.
Negotiation Skills
Negotiation is one skill everybody needs in order to get what they want.
Business Writing
Business people today write more reports, proposals, memos, letters and e-mails.
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